Hey everyone! We have an opening for a System Administrator position at our headquarters in Indianapolis, IN. Please see the details below and send me your resume or someone you know that would fit the bill.

Cheers!

AJ

Job Title: Systems Administrator

Job Description: We are seeking a Systems Administrator to support managed and hosted Linux and Windows based solutions for our customers. Managed Hosting, Virtualization, Backup, Restore, De-duplication, Imaging, Robocopy, Veritas backup exec, (possibly commvault or datacore), Security, High Availability Services, Datacenter, and Physical & Virtual Servers.

Selected candidate will be working as a part of a team but will take ownership of supporting selected customers’ managed hosting solutions, monitoring, troubleshooting & resolving faults as they occur & within agreed SLAs. Responsibilities include; ensuring that all customer facing and internal company services are running satisfactorily, analyzing alerts highlighted in monitoring systems, handling support escalations from clients & handling any other service affecting faults that may need attention.

  • Strong troubleshooting & support skills essential
  • Document all customer/case details in a case tracking system
  • Assist with project scope and proposal creation for new clients
  • Schedules and coordinates level-appropriate maintenance
  • Troubleshoots and resolves system service issues and OS level issues
  • Creates and maintains customer loyalty by serving customers above and beyond their expectations
  • Interface with internal resources to bring escalated issues to resolution
  • Continually expands knowledge in the areas of new developments and trends; may make recommendations to management on desirable additions and developments
  • Due to the 24×7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, holidays, on-call, etc

Required Technical Skills:

  • Extensive experience with VMware tools and products (Vsphere, Vmotion, etc) 3.5 and 4.0
  • Linux knowledge for VMware backend abilities
  • Hyper V – not a requirement, but would be a big plus
  • MS Exchange Server 2003, 2008, (2010 a plus) – able to architect enterprise level exchange environments
  • Familiar with hardware components such as multi-core servers, TOW NIC cards, etc
  • Network knowledge for VLANs, backup networks, Cisco routers and firewalls, VPN, DNS, multiple domains
  • Standard system administration and monitoring software for enterprise level support (i.e. Group plolicies, OU’s, software update pushes for Anti Virus, Updates, etc.) automation of redundant tasks, power shell
  • Strong attention to detail for highly available environments (checks and balances on impact of changes to promote uptime)
  • Strong configuration management processes for standardization
  • Windows Server OS’s to include Data Center, etc

Ancillary Skills:

  • Ability to work independently or as part of a team using skills to solve customer’s technical issues in various heterogeneous environments
  • Good ability to handle multiple tasks and prioritize work in order to maintain required productivity levels
  • Great team player
  • Must be detailed in documenting information and practice good follow through techniques
  • General problem solving abilities, coupled with a desire to take on responsibility
  • Possesses good written and verbal communication skills
  • Project Management experience, a plus
  • Hosting and/or data center experience a plus

Certifications:

  • MCSE required
  • Technical certifications (i.e., RHCE, RHCT, A+, CompTIA, MySQL, CCNA, CCIE, MCP, and MCSE) are a plus.

Notes: Bachelor’s degree in Computer Science